1 Introduction
At KO777, we take the privacy of our players seriously. This Privacy Policy explains how ko777 collects, stores, processes and protects the personal information of players who register and use our platform in Pakistan — whether through the website or the KO777 mobile app. It also explains the choices you have and the rights you hold over your personal data.
By creating an account on ko777, you confirm that you have read and understood this Privacy Policy and agree to the practices it describes. If you are uncomfortable with any part of this policy, please do not register an account or use the platform.
This policy applies to all ko777 services — sports betting (Cricket, PSL, T20, Football, Esports), fish shooting games, live casino, deposits and withdrawals in PKR , the VIP programme and all account-related activity. It covers data collected through our website, mobile app, customer support channels and payment processing.
Plain language commitment: We have written this policy in straightforward English so every player in Pakistan can understand exactly what happens with their information. If anything is unclear, reach out to our support team via in-app live chat.
2 Data We Collect
KO777 collects personal information from you in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from payment providers when you make a deposit or withdrawal.
Information you provide directly:
- Full name, date of birth and gender at registration
- Mobile number and email address
- City and province of residence in Pakistan
- Identity documents submitted for account verification
- Profile preferences and communication settings
- Messages and information shared with customer support
Information collected automatically:
- Device type, operating system and browser version
- IP address and approximate location
- Session duration, pages visited and features used
- Betting and gaming history — markets selected, stakes placed, game sessions
- App version, crash reports and performance data
- Cookies and similar tracking technologies (see Section 5)
Information from payment providers:
- Transaction reference numbers from JazzCash, Easypaisa, Raast or Bank Transfer
- Deposit and withdrawal amounts in PKR
- Payment method type and partial account identifiers (never full card or wallet numbers)
| Data Category | Examples | How Collected |
|---|---|---|
| Identity | Name, DOB, ID document | Registration / Verification |
| Contact | Mobile number, email | Registration form |
| Device & Technical | IP address, OS, browser | Automatically on login |
| Gameplay | Bets, game sessions, wins | Platform activity logs |
| Financial | PKR deposits, withdrawal refs | Payment providers |
| Support | Chat messages, complaints | Live chat / email |
3 How We Use Your Data
KO777 only uses your personal information for specific, legitimate purposes related to running the platform and serving you as a player. We do not use your data for purposes unrelated to ko777.
- Account management: Creating and maintaining your account, verifying your identity, processing login requests and keeping your profile up to date.
- Processing transactions: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer and other supported mobile wallets accurately and securely.
- Delivering platform services: Providing access to sports betting markets (Cricket, PSL, T20, Football, Esports), fish games, live casino and VIP benefits based on your account status.
- Customer support: Responding to your queries, resolving disputes and investigating complaints.
- Fraud prevention and security: Detecting duplicate accounts, unusual betting patterns, unauthorised login attempts and other suspicious activity to protect you and other players.
- Platform improvement: Analysing aggregate usage patterns to improve features, fix bugs and make ko777 work better on Pakistani mobile networks and devices.
- Responsible gaming: Monitoring activity patterns to identify signs of problem gambling and prompting the use of self-exclusion or deposit limit tools where appropriate.
- Promotions and bonuses: Administering welcome bonuses, cashback offers and PSL or cricket-specific promotions to eligible accounts.
- Legal compliance: Retaining records as required and cooperating with lawful requests from relevant authorities.
No marketing to third parties: KO777 does not sell, rent or trade your personal data to external advertisers or marketing companies. If you receive KO777 promotional communications, it is because you have an active account and have not opted out of platform notifications.
4 Payment Data & PKR Transactions
All financial transactions on KO777 are processed in Pakistani Rupees (PKR). When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or Bank Transfer, ko777 receives a transaction reference number and confirmation of the amount transferred. We do not store full mobile wallet credentials, full bank account numbers or card numbers on our servers.
Transaction data is retained for a minimum period to allow dispute resolution and accurate account records. Your full transaction history in PKR is always visible in the Deposit section of your account. If you believe a transaction record is incorrect, contact support within 30 days of the transaction date.
Payment providers such as JazzCash and Easypaisa have their own privacy policies governing how they handle your data on their side. Ko777 is not responsible for how those providers process your information beyond the transaction reference we receive. We recommend reviewing the privacy policy of your chosen payment provider separately.
5 Cookies & Tracking Technologies
KO777 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website or use an app. Cookies help ko777 remember your login session, language preference and platform settings between visits.
We use the following categories of cookies:
- Essential cookies: Required for the platform to function — login sessions, security tokens and account state. You cannot opt out of these without stopping use of the platform.
- Analytics cookies: Help us understand which pages and features are most used, how long sessions last and where technical errors occur. Data is aggregated and not linked to individual players for analytics purposes.
- Preference cookies: Remember your platform settings such as notification preferences and display options.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will prevent you from logging in and using the platform. Disabling analytics cookies will not affect your ability to play.
6 Data Sharing & Third Parties
KO777 does not sell your personal data. We share data with third parties only in the following limited circumstances:
- Payment processors: JazzCash, Easypaisa, Raast and Bank Transfer partners receive only the transaction data necessary to process your deposit or withdrawal in PKR.
- Technology service providers: Hosting, infrastructure and security providers who help us run the platform. These providers access data only as needed to perform their services and are contractually bound to keep it confidential.
- Fraud prevention services: Specialised providers that help detect and prevent account fraud, bot activity and money laundering. Data shared is limited to device and behavioural signals.
- Legal obligations: Where ko777 is required by law or a valid legal process to disclose information, we will do so. We will notify you of such requests where legally permitted.
We do not share your data with advertising networks, social media platforms or data brokers under any circumstances.
7 Data Security
Ko777 applies industry-standard technical and organisational security measures to protect your personal information. All data transmitted between your device and ko777's servers is encrypted using TLS (Transport Layer Security). Account passwords are stored in hashed form — ko777 staff cannot read your password. Access to player data within ko777 is restricted to authorised personnel on a need-to-know basis.
We conduct regular security reviews of our systems and monitor for unauthorised access attempts. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident.
While we apply strong security controls on our side, account security also depends on you. Use a strong, unique password for your KO777 account, do not share your credentials with anyone and log out of shared devices after each session.
8 Data Retention
Ko777 keeps your personal data for as long as your account is active and for a reasonable period after closure to allow for dispute resolution, fraud investigation and legal compliance. Transaction records in PKR are retained for a minimum of five years following account closure. Identity verification documents are retained for the period required by applicable record-keeping obligations.
Data that is no longer required is securely deleted or anonymised so it can no longer be linked to your identity. If you request deletion of your account, ko777 will remove or anonymise your personal data within 30 days, except where retention is required by law or for legitimate security purposes.
9 Your Rights Over Your Data
As a KO777 player in Pakistan, you have the following rights over your personal information. To exercise any of these rights, contact our support team via in-app live chat or at [email protected]. Ko777 will respond within 14 business days.